We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of buyshop24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.84 out of 5 based on 51 customer ratings
51 reviews
100% of buyers enjoyed this product!
5 stars
( 43 )
4 stars
( 8 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Customer –
Cute
Rated 5 out of 5
Customer –
Nice addition to bukietu whether stroika. Thank you.
Rated 5 out of 5
Customer –
PERFECTA
Rated 5 out of 5
K***N –
as described. happy
Rated 4 out of 5
Customer –
A cute twig she will decorate any bouquet.
Rated 5 out of 5
N***R –
as picture
Rated 5 out of 5
C***n –
Хорошая зелень, запаха практически нет. В каждом стебельке проволочка, можно формировать как угодно. Рекомендую!
Rated 5 out of 5
O***o –
Good branch, the smell of plastic wears over time. I order from this store not the first time. Recommend
Rated 5 out of 5
K***e –
Beautiful and quality greens made of plastic, looks natural, corresponds to the description of the store. Height about 38 cm. Each branch was separately packed, everything came whole. In the photo in the basket-10 twigs. Very liked, recommend!
Rated 5 out of 5
L***t –
Very fast delivery to UK and item as described
Rated 4 out of 5
Customer –
I expected more, honestly; Although it’s not bad to be what it is. My assessment is positive.
Rated 5 out of 5
A***a –
Good lush twigs, in the photo are not straightened,
Rated 5 out of 5
G***r –
Looks good
Rated 5 out of 5
T***a –
The store is very careful about the shipment. The branch was packed in a hermetically inflated bag. And the branch did not crumble.
Rated 5 out of 5
H***E –
I arrived at Japan in 13 days from an order day. The quality of the product was good. The specifications of the product accorded with product explanation, too. If there is an opportunity, I want to do shopping again in this shop.
Rated 5 out of 5
Customer –
There was a problem with the delivery, it does not matter given the current situation it can be understood, but no communication with the store, in no case he did not answer my questions.
Rated 5 out of 5
A***n –
Beautiful, thank you very much!
Rated 5 out of 5
A***h –
As in the photo.
Rated 4 out of 5
T***a –
Plastic .. Small Bush ..
Rated 5 out of 5
H***E –
I arrived at Japan in 13 days from an order day. The shop which is reliable because I informed the tracking number after shipment. The quality of the product was good. The specifications of the product accorded with product explanation, too. If there is an opportunity, I want to do shopping again in this shop.
Rated 5 out of 5
O***o –
Greens ordered 01.04., and received 05.05. Not much more than a month went to Gomel. Well focused. Conforms to the description. There is smell. But not critical. Thank you to the store. Recommend it.
Rated 5 out of 5
J***s –
Great, just thought it was more full.
Rated 5 out of 5
Customer –
Conform to the description fast shipping I recommend this site
Rated 5 out of 5
O***e –
bien
Rated 5 out of 5
M***m –
Качество супер
Rated 5 out of 5
K***k –
Ordered artificial flowers from 4 different stores, all 4 parcels combined. The parcel to Novokuznetsk came very quickly (3 weeks), completely tracked. Ordered 2 twigs, the order is satisfied, the seller recommend.
Rated 5 out of 5
M***m –
One leaf is not, well, everything is fine
Rated 5 out of 5
R***r –
Little Bush.
Rated 5 out of 5
T***a –
Everything is fine
Rated 4 out of 5
I***i –
The picture was somehow, more beautiful, I’m not very much!!!
Rated 5 out of 5
R***s –
The picture is more cute, so of course they are small. But having two branches looks more disgusting. it will be good if the small ones will be bouquets the store did not communicate.
Rated 5 out of 5
R***s –
Conforms to the description. But at the same time the small bush. Will not look bad with a small bouquet
Rated 5 out of 5
J***e –
Perfect
Rated 5 out of 5
M***d –
Seller returned money didnot receive due to covid. Good store
Rated 5 out of 5
L***a –
There are no complaints, only the smell is present, but it’s not scary.
Rated 5 out of 5
P***r –
It took quite a while, but not bad. I bought two branches to fill the pot.
Rated 4 out of 5
T***r –
Looks reasonable really stand out. Jungle Room of grandchildren can further kitted be
Rated 5 out of 5
L***d –
Very good product. Great store.
Rated 4 out of 5
E***a –
I received the goods. Packing is good. Advise.
Rated 5 out of 5
Customer –
Packed in package, real bubble. Arrived without damage. Twigs of plastic, thin. The bouquet looks good, thank you
Rated 5 out of 5
N***s –
Recomiendo 100% envio rápido
Rated 5 out of 5
S***B –
Come on time, just like the description.
Rated 4 out of 5
O***h –
The order came in vacuum packaging. This is the first time. Delivery to Grodno more than a month. I didn’t really like the Greens.
Rated 4 out of 5
C***r –
klein
Rated 5 out of 5
O***o –
June 15 ordered, received in Rostov on July 6. The description is consistent. I’m happy with you. Seller recommend
Rated 5 out of 5
R***r –
well packed. great look. thank you
Rated 5 out of 5
N***s –
Muy bueno y rápido, recomiendo
Rated 5 out of 5
A***a –
Cool branches.
Rated 5 out of 5
F***a –
All perfect! To the next!
Rated 5 out of 5
D***r –
–
Rated 5 out of 5
A***B –
took a bit to get to Uk but they look great
Only logged in customers who have purchased this product may leave a review.
Free Track Shipping
Customer –
Cute
Customer –
Nice addition to bukietu whether stroika. Thank you.
Customer –
PERFECTA
K***N –
as described. happy
Customer –
A cute twig she will decorate any bouquet.
N***R –
as picture
C***n –
Хорошая зелень, запаха практически нет. В каждом стебельке проволочка, можно формировать как угодно. Рекомендую!
O***o –
Good branch, the smell of plastic wears over time. I order from this store not the first time. Recommend
K***e –
Beautiful and quality greens made of plastic, looks natural, corresponds to the description of the store. Height about 38 cm. Each branch was separately packed, everything came whole. In the photo in the basket-10 twigs. Very liked, recommend!
L***t –
Very fast delivery to UK and item as described
Customer –
I expected more, honestly; Although it’s not bad to be what it is. My assessment is positive.
A***a –
Good lush twigs, in the photo are not straightened,
G***r –
Looks good
T***a –
The store is very careful about the shipment. The branch was packed in a hermetically inflated bag. And the branch did not crumble.
H***E –
I arrived at Japan in 13 days from an order day. The quality of the product was good. The specifications of the product accorded with product explanation, too. If there is an opportunity, I want to do shopping again in this shop.
Customer –
There was a problem with the delivery, it does not matter given the current situation it can be understood, but no communication with the store, in no case he did not answer my questions.
A***n –
Beautiful, thank you very much!
A***h –
As in the photo.
T***a –
Plastic .. Small Bush ..
H***E –
I arrived at Japan in 13 days from an order day. The shop which is reliable because I informed the tracking number after shipment. The quality of the product was good. The specifications of the product accorded with product explanation, too. If there is an opportunity, I want to do shopping again in this shop.
O***o –
Greens ordered 01.04., and received 05.05. Not much more than a month went to Gomel. Well focused. Conforms to the description. There is smell. But not critical. Thank you to the store. Recommend it.
J***s –
Great, just thought it was more full.
Customer –
Conform to the description fast shipping I recommend this site
O***e –
bien
M***m –
Качество супер
K***k –
Ordered artificial flowers from 4 different stores, all 4 parcels combined. The parcel to Novokuznetsk came very quickly (3 weeks), completely tracked. Ordered 2 twigs, the order is satisfied, the seller recommend.
M***m –
One leaf is not, well, everything is fine
R***r –
Little Bush.
T***a –
Everything is fine
I***i –
The picture was somehow, more beautiful, I’m not very much!!!
R***s –
The picture is more cute, so of course they are small. But having two branches looks more disgusting. it will be good if the small ones will be bouquets the store did not communicate.
R***s –
Conforms to the description. But at the same time the small bush. Will not look bad with a small bouquet
J***e –
Perfect
M***d –
Seller returned money didnot receive due to covid. Good store
L***a –
There are no complaints, only the smell is present, but it’s not scary.
P***r –
It took quite a while, but not bad. I bought two branches to fill the pot.
T***r –
Looks reasonable really stand out. Jungle Room of grandchildren can further kitted be
L***d –
Very good product. Great store.
E***a –
I received the goods. Packing is good. Advise.
Customer –
Packed in package, real bubble. Arrived without damage. Twigs of plastic, thin. The bouquet looks good, thank you
N***s –
Recomiendo 100% envio rápido
S***B –
Come on time, just like the description.
O***h –
The order came in vacuum packaging. This is the first time. Delivery to Grodno more than a month. I didn’t really like the Greens.
C***r –
klein
O***o –
June 15 ordered, received in Rostov on July 6. The description is consistent. I’m happy with you. Seller recommend
R***r –
well packed. great look. thank you
N***s –
Muy bueno y rápido, recomiendo
A***a –
Cool branches.
F***a –
All perfect! To the next!
D***r –
–
A***B –
took a bit to get to Uk but they look great