If there is an issue with the quality of the goods or wrong goods sent in error, then we will send a full refund; If the buyer bought the wrong goods, then he/she needs to pay the shipping charges for returning the goods, there can also be a full refund. You have 7 days to inform us about the issue with the delivered products, you shall have 30 days to return or replace the product in its original condition and packaging.
| Reason | Freight | Refund | Return | Validity |
| Dislike of Goods | Buyer | No | Yes | Within 7 Days |
| The demand for color or texture exchange | Buyer | No | Yes | Within 7 Days |
| Wrong Item | Buyshop24 | Yes | Yes | Within 7 Days |
| Damaged item | Buyshop24 | Yes | Yes | Within 7 Days |
| False issues | NO | NO | Unacceptable |
Processing Time
The refunds will be processed within 3-15 days by Buyshop24 upon the receipt of the items and all of its components. If you have more questions, please contact us through chat support.