Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of buyshop24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
long time for postage!
article conforme à la description
Very nice, beautiful rendering on the fabric, bear and scene relatively well printed, good size of the pockets, and overall, this item should please children, well packaged, fast shipping, without odors, I recommend the article and the store
Unfortunately I haven’t received…. The store was available to all! thank you
Came in whole, quality is good
Something rigid but nice
Cute organizer, roomy!
The sizes correspond, came very quickly. On quality, like, good pockets. For whom it is important-pockets are not very deep! And even the color is more loose, blue-gray, the photo is well visible, if to whom it is fundamental. I just needed a darker one. They hang tight. They look very nice and cozy. Their price is exactly paid.
Smaller than the picture. But super good
Nice thing. Looks strong. Only on top of the thread for the suspension is not fixed on the edges of the stick
Very good quality, I was pleasantly surprised.
Amazing and sturdy!! I love it! Easy to assemble, fast shipping and great deal.
Nice organizer. No odor of stranger. Looks pretty. Recommend it.
Even I am glad
A good thing, the fabric is a little rough, but after washing it became more pleasant. Recommend.
really beautiful, it came late but I love it
Thought the pockets will be bigger, in the picture visually they are more in the lower fit diapers 1 size than the rest to fill …. Made qualitatively
Хорошее качество!Как мини органайзер пойдет.
Organizer is just gorgeous!!!!! Quality is super. The material is very dense, everything is sewn perfectly, the drawing of swans is applied chic. No smell! The order went a month to Moscow, the track was not tracked.
Organizer of small size, made well. Delivery month.
Good organizer. No foreign smell. Sutures are even, threads do not stick out. Recommend
It is very nice and has arrived in perfect condition, pockets are not very high.
Beautiful and very well done. Thank you store
Made all soundly, but the product itself is small. Format-A3.
Organizer is good, the color is not blue, as in the photo from the store
I like tardo
Like in the picture. Comfortable, with rubberized lining.
Thank you, nice. The color is more gray than blue.
очень практичная вещь.
A beautiful and well-sewn thing. Came well packed, pockets are not crumpled. For small things-excellent pockets. Color as in the photo.
The thing in itself is good. The package came pretty fast. But there are a couple of nuances. The color is not blue as the picture shows, but rather gray with greenish color. And ordered for a room with blue finish, which, of course, can not not but upset. The second nuance-poor print. I think the picture shows everything.
товар пришел за три недели. всё соответствует описанию. продавца рекомендую
Too Beautiful according to the description
In appearance is not big at all, keep in mind
The organizer very liked, small, but we had this and needed, son satisfied, sent fast, shipping 1,5 months, not tracked. recommend.
All is ok. Recommend the store.
Just as described. The back side of the fabric is rubberized (plastic surface) even inside the pockets. So at least a part of it should be easy to clean.
Cool thing, I like it, the fabric is dense, the shape holds perfectly, it will be great for a locker, we have very small ones, we have to sew… But very gentle and beautiful.
Quite large and with good materials
Like product, both the beauty and quality. Arrived on time. Recommend!
Ordered 18.05, the parcel went a little more than a month, received and very upset the handbag itself is very cool, but the shelf is broken, wrote to the store, he had to order another order and with it he would send a new wand, ordered, I sent a new order for the day and took a photo)
Looks really cute!
It’s very nice and it’s very well finished
The product unfortunately did not come to me, but the store came out fair and returned the money to me
Good quality, and there we will see how much it is enough.
Good quality, fast delivery. Corresponds to the description, I recommend
Smaller pockets than I expected but pretty
Everything comes super
The goods arrived on time and in order. Thank you
Really very nice, thank you very much
Cool comfortable thing, all as in the description. The store sent the goods very quickly. Thank you! The purchase is satisfied with all 100%. Curious and pleasant fact: on the Chinese post of several small my orders on Ali formed one total parcel with free shipping at home!
Organizer is good, but not enough, I expected that there will be more. And so norms. The main thing came quickly
What a great thing. It looks awesome, the quality is good. Recommend.
Super. My package was in transit for a bit probably because of the shipping method during the pandemic but it finally got to me, safe and sound. Thank you store. Exactly what I needed.
Arrived fast and is same as photos.
I loved the product, it took about 4 months to get to Chile but it was still worth the wait Beautiful thank you very much to store 100% recommended that you do well!