Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of buyshop24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
F***z –
Fast and well shipping the product, no problem, very recommendable
N***a –
Delivery fast to the Irkutsk region for two weeks. I recommend.
S***v –
The box is crumpled, but additionally packed in bubble, Garland whole, all LEDs work ….. Very beautiful! The only negative is to extend the power cord ….. Well, very short!
S***a –
Beautiful garland. Corresponds to the description. delivered on time. Thanks to the store.
E***h –
Great, super
C***o –
They look very pretty.
Customer –
Very devoted goods
E***o –
Very good delivery time, less than two weeks! Excellent service.
D***s –
very fast delivery, works great. I would recommend these lights
A***v –
A whole box came to Novosibirsk. All in working condition.
R***o –
Excellent packing. Delivered by Parcel Service. Very satisfied. I recommend.
Customer –
Packed perfectly!!! Quality is good! Just before that ordered such garlands from other stores, and here diodes shine neither so bright-it immediately hits the eye!!!
M***n –
Too bad it lacks protection on the unused side …..
S***o –
The effect of the falling drop is there
N***a –
The quality of the product is not very. Cheap plastic. There is not enough stub on one of the tubes. While it works, but the view is unpresentable. Packing is good, shipping is normal
A***v –
Hi everybody! Region 21. Order received delivered as not strange quickly on July 17 ordered 05 August received the store looked at the rating advise take he has 5 for work everywhere. Packed well in an inflatable bag ordered two pieces all as in the description included everything works
K***e –
fast delivery and service
T***a –
Very beautiful
J***a –
Ātra piegāde.. VISS darbojās..
E***r –
Incredibly quickly received. Thank you very much, very beautiful
L***N –
Tout est OK
Customer –
Free blisteringly fast, 14gg, all as described, five stars
D***l –
hi it look nice but plastic
D***r –
All okay, Thx
Customer –
Should be at 21 of December, arrived at 27. So after Xmas time, but in my opinion it anyway quite fast. (ordered 11 of Dec)
C***e –
Quick and friendly
S***k –
Perfektní. Děkuji. Stepan O.
V***h –
Soup
E***r –
Good product, as in description. very well packed
A***k –
Item is excellent.
A***k –
Excellent item.
F***a –
They’re doing great. Recommended 100%
S***r –
Took earlier, more expensive elsewhere, they were with two-way LEDs, thought here the same, here in the cut bar and one diode, the brightness is not at all the same (((
F***f –
Garland is cool. Seller recommend.
A***p –
They don’t serve me because they sent them with European plug
J***s –
Super Mega SPEED, goods according to oczekiwaniami, RECOMMEND, zycze success.
D***k –
very nice effect, low quality of housing
D***d –
Thanks very much,coming fast and all is good
N***k –
good.
V***s –
There isn’t much to say, product as described.
J***c –
Pekné
Customer –
All is OK 🙂
Customer –
Works perfectly
L***n –
Beautiful result and tightly wrapped up, fast delivery.
A***k –
Great product arrived quickly well packed
J***n –
Veryfast delivery
R***c –
The product is satisfied, though walked somewhere for two months but it’s not the fault of the store, the product corresponds to the description, the worker for all 100%
L***e –
Paldies! Ĺoti skaisti izskatås ,5 zvaigznes
N***a –
Very beautiful as in the description-I want new year again! I definitely recommend, I will order. Delivery 1,5 months.
U***e –
Delivery for 3 weeks, very fast.
Z***a –
All Super
I***a –
все работает. продавец сначала дал трек номер, по которому другой человек посылку еще в марте ПРОШЛОГО года получил. твердил, что трек нормальный, а потом, спустя полторы недели, дал правильный трек. может обращение в службу поддержки повлияло! за обман минус звезда
D***y –
Satisfied with the quality. work normally.
D***s –
Very well packaged, fast shipped and arrived in good condition. Works great.
S***x –
Good but at the reception 2 missing cap, so for the outside his damn ggrrr
P***n –
As indicated by the store
A***v –
I advise everyone! Quality at altitude!! Take 2 pairs at once, it is better to connect them in place!!!!!
Customer –
ok
P***r –
It works very well
I***o –
Excellent store, sociable, sends quickly, the order came on the specified date, packed perfectly, took two sets of 50 cm, everything is intact and works, very beautiful, I recommend!
Customer –
Ales gut!
H***r –
Not winter version, insulation will break
Customer –
The pack and arrived in good condition and the lights are very good
F***l –
Very good product. I received it quickly.
I***a –
Garland well packed. Came quickly intact and safe. The only negative is the short wire with a plug. We need to build up.
C***a –
Great product great transaction thank you
L***s –
Great product. Loved it
M***k –
very nice lights, I love them!
Customer –
1 piece has length 5m Super product
A***v –
Delivery is just fast. everything works. Connected sequentially. work from 1 power supply
D***r –
Very well packed, fast delivery
O***z –
Everything perfect and wonderful I like.
Customer –
Fast shipping! One bulb did not glow, the store returned some money for repairs. Everything works, I will still order. Seller recommend!
D***e –
Quite what was noted and rating of 20 for packaging…
I***G –
I ordered 11.11. It’s on time. Everything’s fine. Everything works. Very beautiful “drain” lights. (Especially impressive look on the background of the curtain of a blue garland: Like falling from the sky stars). The switch of modes does not have a Garland and-well: without unnecessary problems. After switching on, “lights” go evenly, after “overclocking”-alternately. On water resistance did not check. I use at home. Maybe then I’ll check on the outdoor balcony or the cottage.
V***r –
Came. Hung. works. looks cool. thanks. I took allegedly at a discount. 722 rubles. Nayabil
M***a –
As the description, very fast (only 10 days) recommend material and store
M***d –
I ordered 2 garlands, came in less than a month. Packed well, checked both burn. Thank you to the store, I’m very happy!!!
A***o –
The purchase is very satisfied, delivered quickly-to Moscow for 2 weeks. Packed well, store special thanks for the gift and promptness. Adapter included, works well, not heated.
S***a –
The order went to Moscow for a month. Photo and description corresponds. Packed well. The product is of excellent quality! All bulbs work. If you need to connect another Garland, then there is a connector for this. Thank you store! Shop recommend.
Customer –
Top
L***i –
Item beautiful and very serious store
I***i –
As described, ok
H***k –
Super sopelki nicely shine, rapid delivery in 2 weeks.
G***s –
super!
G***c –
I’m very satisfied…
S***f –
Are very beautiful!!!!! Thank You
Customer –
Ordering more
A***v –
The parcel came faster than was promised. Everything is fine, I recommend the store. The only negative is the length between icicles, and you need to take a longer Garland, we will think about these.
G***r –
Sopelki OK. Szły to Poland over 4 wks. One minus was not 4 end caps for sopli.
J***a –
vše ok
I***v –
Excellent
S***n –
The goods are received. Came on time. Quality is good.
L***a –
excellent
V***a –
Большое спасибо. Оч.красиво. заказала две гирлянды на ДР. Гирлянды в рабочем состоянии. Упаковка хорошая: в воздушные трубки и в коробках. Товар рекомендую Доставка 1,5 месяца. удачи и процветания магазину
A***v –
Ordered 11.11, came to Krasnoyarsk 10.12. Especially I want to note the excellent packaging, in which 50 cm pipes did not break
K***i –
All ok. Polecam
E***l –
All as ordered.
L***v –
Perfectly packed, it came in 3 weeks. Bright. There is an additional connector to increase the length.
Customer –
I got it on time! Thanks! Good, working.
J***k –
Thank you very much my friend. I’m very satisfied.