Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of buyshop24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
U***u –
Came the goods quickly, to Kursk in 2 weeks. Without Any Foreign smell, very bright mat. Son 3 years old, he really liked. The mat is though thin, but the bottom is foil, so it’s warm. The surface of the mat is kind of slotted., you can wipe it with a rag. For a day, the folds were ironed. Also inside was a small gift, stickers. I’ll order another one for games on the street.
W***n –
All Super!!!-delivery, packing, the goods itself! Deservedly 5 stars! Grandson will be delighted!
V***v –
Normal mat for your money. The other side of the mat is foil, can be used in iashin from the sun. Mat without pile in general
J***o –
Very well described and very good quality. The journey is very slow, long time delayed to arrive in Concepción, Chile
U***r –
Very satisfied with the order: Quickly, quality goods that surpassed my expectations. I did not communicate with the store, but I think that this is a very responsible person
F***r –
Very good product for the price I validate my little ones are very happy
A***S –
Excellent game mat, tight, soft for the child to crawl well with cars, thanks to the store, a small gift inside
R***v –
The goods arrived quickly, in 18 days. Although the approximate date of delivery was originally written 05-18/08/2019. Order made 12/07. 2019g. Everything came whole, just such a mat as we wanted, with a foil bottom and a carrying bag. From the store a nice bonus in the form of stickers. Seller recommend!!!
J***t –
The article is like the advertised one. It’s very good. It’s the second one I buy. Seller recommended.
I***a –
Very chic! Bright! Gift put! 5 +
M***e –
Perfect.My kids like it.Thanks a lot…
A***a –
Very beautiful and large carpet. No smell. Bright. What I wanted. Thank you store
R***t –
Ordered 12.11.2019, arrived 29.11.2019. The mat for your money is very normal. To the touch the material is pleasant, than it looks like rubber. The picture is bright. Except for the bends from the packaging, which I think straighten, then everything is very cool. Took his boys, I think they will appreciate this gift. Plus bonus from the store three-dimensional stickers. Seller norms, I recommend.
I***o –
Everything is fine. The product corresponds to the description.
A***l –
Such as a little bent, cute good quality colors, carrying a bed kit, just agree to give away at Christmas, thank you!
R***r –
Great to play with cars, thanks
V***a –
The rug is large. I thought he was smaller. Thank you store
L***l –
paldies pa preci
P***r –
Quality soft play carpet
K***n –
Коврик отличный! снизу фольгированный материал, можно брать на пикник. Цвета яркие, рисунок четкий. Доставка до Спб 1 мес. Отправили сразу. Продавцу спасибо !
P***p –
Cool rug. It is convenient to wash if it gets dirty. Another store polodil as a gift stickers. Very nice. Thank you
V***v –
Mat-synthetics or rather-plastic. Thin and light. Drove to Ukraine for a long time-2 months. Because of the dense packaging-it is not smoothed on the floor and has a lot of wrinkles. Although the child can play.
C***x –
Très beau enfant très content belles couleurs envoie soigner arriver plus tôt que prévu petit cadeau stickers merci beaucoup. Je recommande vendeur.
M*** –
nickel merci beaucoup au vendeur en plus stickers en cadeau mon fils Va être content !! je recommande cette boutique !!
K***h –
Mat to Belarus, Grodno went a little more than a month. There are visible creases, I hope they will smooth over time. The store put the stickers as a gift, which is very nice. For such a price a good mat.
M***a –
Cool mat, colorful as a gift bag and stickers, went less than a month in Ryazan. Thank You
M***a –
Very good mat
K***n –
I order a similar mat for the second time… First used a year, no longer survived. The product fully corresponds to the description. As a gift, the store put the stickers.
E***a –
Packing is good. Delivery to St. Petersburg 3 weeks. Big beautiful, bright. But it’s not a carpet.
A***a –
Great mat! Delivery 3 weeks. In her purse. Also stickers as a gift!
M***a –
Delivery to Moscow in 13 days, packed well, in a fabric green package.
L***a –
Guys, great rug. Came to ro in about three weeks. Took it at the post office. Bright, colorful, dense, huge!!!! I recommend unequivocally. Happy as an elephant. I ordered in d/s, i will order myself in the nursery necessarily.
G***a –
заказ не пришол
G***r –
Carpet liked: bright, does not smell, to Nizhny Novgorod came in 3 weeks, the track was tracked. The store put the stickers as a gift.
V***v –
Overall satisfied. Even more than expected. It took a long time. Track not tracked
E***a –
It’s okay. The goods were tracked completely, to the house. The mat came in the purse, there is no smell, dense and light. Bottom foil. In the gift put stickers. Thank you very much!
D***v –
The parcel is received. Packed qualitatively and scrupulously. There is no damage on it. The goods themselves in perfect condition thanks to the store for the delivery and a small gift in the form of stickers to the child all really liked. I recommend to everyone!
A***a –
Came very quickly, very good bright, and as a gift put stickers
J***i –
The mat is super. Thanks for the stickers. It’s time, month
T***n –
arrivé bien en avance, de bonne qualité
R***t –
wow very nice and big
A***h –
Mat class! The child is happy!
T***s –
The mat is sewn very well smell no drawing bright thanks to the producer I recommend to everyone
S***a –
Arrived in 11 days, the track was fully tracked, the city of Vologda. Rug very large
O***n –
Thank you! My kid love it and the stickers very much!
S***j –
very beautiful and very good product
A***v –
Great play mat. Delivery to Togliatti 11 days. As a gift put stickers.
A***o –
Excellent palace, made of insulation, bright and warm on it, the picture is clear, we are satisfied. as a gift stickers put. before the nsk passed a month, but was tracked across russia.
T***a –
The rug came quickly, to the Murmansk region for two weeks. Bright, colorful, large, unpleasant smell No. I am satisfied with the order, I recommend the store.
M***a –
The order came quickly))) by the new year managed, the child will be happy))) everything as in the description. No smell. Seller recommend!!!
M***l –
Thank you so much as in photo
R***n –
The goods came quickly. Satisfied with the terms, quality and price.
E*** –
The quality of the bomb on the floor is warm, it’s hot in summer. children are delighted. We order the second time as the first worn out)) Thanks for the fast shipment. Tracked
O***a –
Super. Delivery of the Week 3 to St. Petersburg. Price-quality justifies more than. I’m happy
R***r –
Baby is delighted, thank you)
K***n –
Super carpet and fast shipping perfect
V***a –
The store sent the parcel in 3 days. We chose shipping paid ePacket. Delivery took exactly 20 days. The mat was in a black bag when you cut it, be careful, I cut the bag a little. Inside the mat itself at a good carrying bag, and the seller put as a gift stickers-cars, we in the subject, we have a guy. The mat itself is thin, but warm. I put it in the room on a laminate and played with my son, the Pope is warm, although the laminate is now cool enough. I wiped the mat with damp napkins. Stitched on the edge well. There are creases, but they are not critical. Now I write a review on the site irecommend, I will try to add a link to it later with a detailed description and photos.
J***r –
Great for kids
I***a –
Delivery of 10 days to the Moscow region. Like in the picture. Thank you very much, surprised by the fast delivery
J***a –
Am super satisfied with purchase!!! Excellent!!! Thank you to the store.
G***n –
Very fast delivery 2 weeks to kaliningrad!! Thanks to the store, the carpet is cool, i advise you to order from him!!)
E***m –
Excellent! Even more than expected!
A***k –
Excellent mat, healthy, warm, odorless. little appreciated. A special bag for him, came in a simple package, very quickly for three weeks, smoothed out on the trail. day. the colors are bright, for 800 P such in the store did not buy.
D***u –
Delivery 20 days, item liked, as a gift put stickers.
V***v –
Very good mat. Quality print. Bright drawing. Carpet bag. Stickers as a gift. Delivery fast in 16 days. Thanks to the store.
Customer –
Oki. Myślałam that however roughly will
I***v –
Came very quickly, everything corresponds to the description, the store put in a gift of gluing. Order satisfied)
R***r –
коврик пришел изрядно мятым, но стоит своих денег, играть на нем оказалось приятно, запах химии отсутствует
O***b –
The rug came very quickly! Bright, odorless, on foil, I.E. Warm. in a purse. As a gift stickers-trifle, and nice))) I recommend the store!
I***a –
Great mat. Came very quickly. Compactly folds.
V***u –
Заказывал 15 марта 2020 года. На почте забрал только 27 ИЮЛЯ!!!2020 года. Хотя ковер, чуть с другим рисунком, заказанный в тот же день, забрал на почте 4 июля 2020 года. Походу почта РБ очень быстро работает(((((. Товаром доволен полностью. Ковер пришел в сумке + продавец положил подарок – наклейки.
S***U –
I ordered 17.09, i came 11.10. I’m happy)) thin. As a gift there were stickers 🙂
L***L –
I got the goods today. i ordered the second one. the first is not for the action as a gift. this carpet i ordered for the stock. in the first thickness corresponded to the declared. the second does not match. thickness 2,5-3mm, not 5mm. but this carpet i ordered my daughter home, so it suits. width and length have not yet measured, maybe there will also be something wrong. i’ll sign it later. thank you.
V***v –
Warm mat, very good quality. Big, all as in the description. Another nice bonus was stickers. Thanks to the store))
E***A –
Cool mat, long Doubted, in the end ordered, the boys are delighted Just
L***s –
It came very fast. It’s like a car sunshade on the floor. Isolate it from the cold. Our baby loves it. We thought the cat wouldn’t like this stuff but we were wrong hehe beware if they have cat because it can spoil it.
Customer –
Such as the store’s description. Good product. I have another one just as big and it’s a wonder. Highly recommended
V***v –
Great mat. Children liked it. Besides, we take him to picnics. Thank you
A***a –
For its price-itself that. Bottom foil. The inscriptions are accurate, the color is bright. I hope my son likes it. They write that it is easy to tear, but time will show. Then I will. In Almaty came in a month.
P***i –
Perfect!
E***y –
Cute mat. Thin of course, it is necessary to put something under it. But we ordered it as a road for machines))
K***a –
Коврик просто супер! Большой и плотный, приехал очень быстро, в сумке и с подарком стикеры. Складывается компактно, снизу фольгированный материал, можно и в парк и на море взять с собой) Верхнее покрытие можно мыть, цвета яркие, запаха нет, очень довольна!!!
R***o –
It took a long time, but I assume it was COVID. A little brighter than I expected, but it’s pretty much what you see in the picture.
Customer –
The product is super!!! No smell and damage! As a gift stickers, delivery in time, corresponds to the description! I recommend!
R***r –
The mat is really very cool! Bright, beautiful, dense. I liked it very much. Take it-you will not regret it! In two weeks.
A***a –
The mat is super, bright, odorless, about 3mm thick, bottom foil, so it is warmer than on the floor or ground
L***a –
Has 5mm thick. IS a very thin. The colors are bright and printing well made. Came a delicacy toast. No odors.
G***o –
Thin, not crumpled, the quality is good.
R***i –
Take long to receive and tracking not work
M***a –
Slightly thinner than I expected, compared to another that I ordered earlier, and so excellent
R***r –
Пришло в срок. Есть сумочка. Запах практически отсутствует
I***z –
For the price is OK, fast shipping
Customer –
Mytishchi reached about a month. Doesn’t smell. The size is large.
V***u –
Ordered 15032020. The Mail took 04072020. The store put the stickers as a gift. Plus the carpet was in the bag. The product is completely satisfied.
J***n –
He’s arrived in 15 days. It comes in a bag to keep comfortably, it is very large and the drawings look well defined. Underneath it has some kind of insulating protection against the cold of the ground. It’s padded with a foam.
M***a –
The mat is excellent! Thank you store! In Moscow region for a month
M***a –
Nice carpet! Quickly leveled, and for some reason the cat does not want to fight it!)
O***a –
As in the photo. came quickly
A***Z –
okk
V***a –
Very good material, arrived within time and we have been given gift stickers
B***v –
The parcel came to Almaty simply but qualitatively packed, attached a gift in the form of stickers for the girl (just so that my daughter did not resent that she did not order anything)) The mat is completely satisfied!
N***a –
The goods did not receive, the money was returned without problems. Thank you
Customer –
Good carpet, but heavily rubbed after delivery.
A***y –
Chic rug, son appreciated. Very good quality, the pattern is smooth and clear and very colorful. The material is very dense, slides on a smooth floor. Came a little crumpled, but it’s just straight lines (as the mat was folded). They put it on the floor and he straightened quickly. C
I***r –
Good quality product. Print is good, clear & bright.
A***a –
Cool mat!!! I just thought that he would be thicker
J***i –
The product is fine, only it’s very finite, it doesn’t write down like the previous one I had. Nice colors and drawings and well finished.
V***a –
Excellent mat, there was no unpleasant smell, came in a purse, as a gift sent stickers. We had this, served 2 years, I hope this will last at least, I recommend
E***a –
ok
Customer –
Ordered it thinking it was a kids room carpet/rug but its not. Still okay tho
Y***o –
Thank you very much, waited more than a month true, but the store put a small gift, the daughter was pleased.
A***a –
I ordered 18.10 Received 12.11 On Sakhalin very quickly Cool mat, in my opinion the truth is thin. Very bright, interesting, was uchakovan in a branded package and a normal postal package. They Remember of course, but I think it will straighten out. Jambs did not find As a gift stickers, cute) it’s a pity that I have a son, and stickers with a princess
A***y –
Great mat! Got to Voronezh a little more than two weeks. Track tracked. There was no unpleasant smell. The mat is soft enough, not slippery, bright. Does not get wet, which is important. You can play it without a diaper, just wiped it with a rag and everything. The goods and the store advise.
J***M –
The mat is large, bright, but sharp objects are sold.
V***v –
Shipping fast all well packed store recommend
O***o –
Everything is good to astana 15 days fast and Gift in the form of stickers thank you.
V***k –
Good qulity
P***s –
Like the photo. Recommend store. Arrived fast
A***a –
I thought the mat would be denser, lie flat on the floor. But it’s thin, light, while the pompous, I hope to straighten up. Bright, the child liked
M***a –
Cherepovets, arrived in 14 days., in the fabric bag, packed well, for the day smoothed out, as a gift there were stickers, thanks to the store for the goods!)
L***a –
The child is completely delighted! Bright, cool! Thin, but it is warm.
K***k –
Super mat! Quality, straighten will be good. i ordered my nephew, i’m sure, i will like it very much! Came to the mogilev region. For 2 weeks
H***a –
Super quality, very satisfied with the purchase, gift-stickers
T***a –
The order was received in 19 days. The quality is excellent, as in the description. The son is very pleased. Thank you.
A***a –
Fantastic. Large and very good material even fast
A***a –
Good
A***a –
Unfortunately, the goods did not receive, but the money was returned
S***n –
Delivery to the Saratov region 18 days, bought the son on Ng, in the “work” did not check
I***U –
It’s thin mat but it was alright
M***a –
Take a second time, super. The store put stickers in the parcel as a gift. Thank You
M*** –
Huge mat! 3mm, foil. But slippery, you can roll on laminate
M***v –
The colors are bright, pleasant. Quality was expected better. The material is easily torn.
V***a –
Delivery is fast, all class is very satisfied
N***a –
Коврик как с картинки) нам нравится, спасибо. Внутри были милые наклейки(приятно)
E***o –
Carpet class. The child is happy. The color of the carpet is bright, saturated. Came approximately weeks for 2-3
T***a –
Very cool
A***a –
THE product is great. Size very good. Good material. Strong colors, well tailored.
T***t –
Prekė atėjo per 3,5 Sav. Tvarkingas IR kokybiškas žaidimų kilimas. Supakuotas papildomai firminiame maišelyje. Dar gavome dovanų lipdukų. Vaikai Labai patenkinti. Ačiū pardavėjui!
R***r –
Good, large, soft to the touch, has dents on the folds, but I think they will smooth) I recommend!
P***a –
I waited 2 months, but the quality of the product is really good 🙂
Y***a –
The mat is good, delivery 2 weeks to tver, with the store did not communicate
D***v –
The mat is warmer than the tile. Very bright, cars can be lost on it)
R***s –
Great product all as description pictures recommend good store
H***s –
Super produit !!! Recommandé
Customer –
So thought it should be easier to get N9 floor
Customer –
Very beautiful! Even more beautiful in person! Love
N***a –
The goods are satisfied. The mat is bright, odorless. I came in my purse, as a gift stickers. Children liked!!! Thanks to the store.
M***a –
All OK
D***c –
Very nice mat and fast delivery. Thank you for gift my son love it
R***i –
It’s fast. Packed excellent! Great!
C***r –
Product cute the! Regards Tiv quality נחכה ונראה some carpet resistant 🙂
M***a –
It came in 2 weeks in the Yaroslavl region. Packed perfectly. Without damage. The store put a gift-stickers. Thank you! The quality of the rug is excellent, perfectly washable. Big. I recommend
J***L –
very good
I***a –
The mat is thin, light. Folds when forwarding themselves are not smoothed, until I figured out how to smooth them out
J***n –
Excellent! It’s the second one I buy.
A*** –
The smell is not, the water does not miss, + a small bonus from the store, the carpet is davolna! Son too!
J***a –
Very good thermal mat, children like bright colors, and to me, that the mat very well gives heat, you can lay out the kids and not be afraid that they are cold.
Customer –
Super mat! Brighter than in the picture! Gift, stickers) nice)
R***t –
Super fast delivery. The Mat liked! Thanks to the store)! For stickers as a gift, also thank you.
P***p –
Good mat, thanks to the store. Came to moscow for 2 weeks there is almost no smell. Packed perfectly. As a gift stickers really i have a son, but there is someone to give)
O***a –
Замечательный коврик. И пришёл заказ быстро. И внешне очень красивый. Яркие, насыщенные цвета, большой размер, есть где ребенку развернуться с машинками и дорожными знаками. Теперь с внучкой будем учить правила дорожного движения. Продавец ответственно отнесся к заказу и отправке и к отслеживанию. Отрадно. Говорю СПАСИБО
R***r –
Отправили быстро, 17,07 заказала, 06,08 получила. По отслеживанию: 30,07 прибыло в офис доставки, а 01.08 на таможне? и нет уведомления.. заехала сама 06.08 и получила на почте. В общем, с магазином все хорошо, быстрая отправка, а наша почта как обычно(( По коврику: размеры не соответствуют: заявленным 200*160 соответствуют 193*158 см и толщина максимум 0,2 см – очень тонкий, некоторым это важно! Расцветка яркая. Материал не сказать, что приятный.. не гладкий и был запах (быстро выветрился), разглаживаться не спешит, даже при активном пользовании детьми за сутки (на фото видно), думаю заломы – надолго. Что сказать: ребенка 4х месяцев я на него не положу, хотя брала в основном для него! Придется искать другой более плотный. Только для игры деткам постарше, а они точно довольны!)) Есть сумочка для транспортировки.
R***r –
Thank you for the colorful mat! I liked it very much! Big, bright. Son 8 months, attracted attention, in the future we will roll cars! With the store did not communicate, put stickers as a gift. The order was sent very quickly.
E***o –
Such as the photo. no smell, the pictures are clear, warm enough
M***s –
Fast delivery, Gooad quality. Im very satisfied 😉
A***a –
не общалась с продавцом
J***M –
It’s taken a lot longer than 2 months. It will be because of the Covid-19 situation. It’s been over a month in finished customs. He’s already home and the guy liked to play with his cars.
N***a –
Good mat. Does not get wet, the touch is very pleasant. Doesn’t smell.
V***v –
A good mat, corresponds to the description. It’s fair. The store put in the form of a bonus a set of stickers. Thank you! Recommend seller and product!
O***o –
Thin but good
M***m –
Super recommend the store!! Better than I expected, super big and comes with a bag to store it and adhesives for gift Peques Thank you seller, super happy, my baby’s gonna love it
R***r –
Gift stickers. A little later came. but in excellent quality
P***a –
Чудесный ковёр, да, есть заломы, т к пришёл в сложенном состоянии. Но мы его с крутили, подождём, посмотрим, должны пройти)))
Customer –
Pleased with fast delivery (less than a month in novorossiysk), a bright mat in a handbag. Two days later, he completely straightened out. The store put a gift (cute stickers). Thickness-not declared 5 ml, but still dense. Thank you!))) i recommend the seller.
R***r –
It came quickly, the quality is good, very large, bright, I recommend!
L***v –
The mat is good, the silk is long, but it’s gone, the only one is very bright for a small child, his eyes are running out, all the same for older children
K***a –
Delivery in moscow about three weeks. Excellent quality, the mat was in a branded package and as a gift put stickers)))