Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of buyshop24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Ha llegado muy rápido. Muy bien empaquetado y protegido. Es tal y como se muestra en la foto. La tela es gruesa (loneta gruesa) y tiene mucha fuerza y la cesta se queda montada rígida y con cuerpo. Medidas tal y como indica el producto. Ideal para guardar juguetes y decorar a la vez. Muy contenta.
M***a –
As in the picture
Customer –
Отличная корзина. Единственное не хватает вертикальной опоры. Не совсем держит форму, если пустая.
G***a –
Came the goods for 2 weeks in Magadan. Excellent baskets!
N***r –
Product is ok but it took 4 months to arrive..
Customer –
It came like in the picture, but a little broken, but it really doesn’t matter the store is very nice
D***c –
just ok. too expensive in my opinion
T***t –
Perfect for organization!
Customer –
Hyper happy with the quality of the product, articles perfectly match the description.
N***a –
The description is very accurate. Drove the order for 2 months approximately, to St. Petersburg. Outside the fabric is cotton, inside the residence permit, on top of the perimeter is a sturdy frame, handles leatherette. The shade of white is creamy. There is almost no smell, it is weathered. The seams are even, the threads do not hang.
U***r –
Cute basket and well made.
A***o –
Beautiful! I ‘ve asked for two and although they ‘ve taken a little longer to arrive I’m very happy, they’re bigger than I expected and very pretty
V***v –
Mail for some reason returned orders to the store, money returned
Customer –
Loved the quality! Arrived very fast!
N***u –
Super !!
Customer –
Beautiful product, loved it
D***d –
Good bag, recommended
Customer –
I liked it. Durable and high-quality. It came quickly, packed well.
I***k –
All OK
V***a –
The product came quickly, corresponds to the description. But for me too big and crumpled, the walls are not dense. Suitable for children to store toys rather than adults for heavy junk. But i do not complain, in the pictures and in the reviews everything is as it is))
H***n –
Sweet same picture and size sweet
Customer –
Good
V***l –
Box
M***a –
I love this product! It fits so much stuff!
E***a –
The goods is according to the description
Customer –
Baskets of excellent quality, ideal for callax from ikea.
K***n –
Beautiful. Loved
A***r –
Amazing, so cute as well
J***u –
Alles super
Customer –
Product conforms to the photo and received very quickly. Very good value for money. Holds alone perfectly. Quick and easy to clean with a sponge or a wet piece of cloth. Satisfied, I will probably order again.
R***r –
tank you
K***a –
Perfect
C***i –
the box is cute, color brilliant like in the pic. i think is a bit expensive for the material. Arrived in 2 weeks
Customer –
It came pretty fast looks exactly like the pictures shown. Great store thanks!!!
A***a –
Great basket! You only need to steam a little)
S***d –
Amazing!! Excellent quality! It’s about Israel within 9 days!
T***m –
Very good !
V***a –
Супер. Большая вместмтельная
V***a –
Very fast shipping! Basket of good quality, more than expected, but it’s even better! Satisfied with the order, I recommend the store
Customer –
MUY BIEN ,GRACIAS
A***a –
Excellent quality, I recommend it
P***o –
It’s bigger than i thought, i loved it! He was delayed arriving but it was worth the wait 🙂
E***o –
Perfetto
A***r –
The quality of the material is excellent! The sizes are good! The parcel came quick!
B***o –
Drawer made of canvas with handles that if leather mules. The edge contains a wire inside that gives it rigidity and consistency.
A***a –
Everything came, looks super! Afraid that small, but it turned out that a very good size, does not look like a huge basket, but the toys fit all without problems! Thank you!
A***a –
Big cute basket. Quality leaves much to be desired
D***v –
It came very quickly. Thank you.
V***v –
The basket is excellent!!! Cloth is dense, keeps the shape.
C***n –
great quality. arrived in a week. highly recommended!!
N***n –
Excellent
Y***c –
Most Precious
I***s –
Beautiful!
A***a –
Thank you! Better than expected
J***o –
llegó todo bien y muy rápido. he comprado varias cosas a este vendedor y es muy rápido y responsable.
E***o –
Качество удовлетворяемое, но больше я бы не заказывала
N***a –
Excellent deep baskets for toys
N***m –
Perfect. Arrived very fast. Thank you
D***g –
Product very top quality came about within month
E***a –
Nice basket. I put a lot of toys in it. The quality of the fabric and lines is excellent. Threads do not stick out anywhere, odorless. Delivery to the Saratov Region 23 days. I’m happy with the purchase. Thanks to the store.
A***n –
arrived super fast
L***n –
Dazzling, my son loves it, it came fast too.
A***h –
good quality, but long shipping
P***r –
The box is great, fits a lot lot, print is sharp and nice. The order came to Poland after long 7 weeks.
A***g –
Sensational, rigid but flexible. Recommended!
Y***a –
Excellent quality, everything is super, but sold about 2 months
C***c –
Parfait
N***r –
looks like on the picture. arrived very fast! would recommend
Customer –
Nice cubes
T***r –
very beautiful and good quality. enough place for all the heroes
I***l –
Great baskets! stylish look. Seller thanks for fast shipping
N***r –
took way too long to get. I ordered in April and received in July!!
M***s –
Super produit. Thank you
A***a –
Nice, good size perfect for toys. Love the print
A***x –
Beau
M***h –
very cute and big
Customer –
A good box, took for toys, does not smell, everything is fine, thank you. True delivery more than two months, otherwise all OK.
E***a –
A good basket, but the shape of the cube holds very bad
Customer –
All as in the description, a good basket, the order came quickly
F***r –
I am very satisfied. Like the product ☺
M***a –
I like it. To kiev reached in a month
S***a –
A good basket, the description corresponds. Threads do not stick out. I bought it for storing toys. I ordered 12.11, 20.12 came to Moscow.
A***o –
Super basket for children toys
R***a –
Короб отличный! Хороший размер, вместительный! Доставка месяц.
D***a –
I ordered the child for toys. A box of medium size, what you need. Delivery 2 months. shape holds
T***v –
Excellent, as in description
Y***o –
The baskets are excellent, the description correspond. We’re already using. Thank the store for the fast shipment.
Y***o –
The baskets are excellent, the description correspond. We’re already using. Thank you store for fast shipping
Y***h –
Cool basket for toys.
H***a –
Basket according to the description Bigger than I thought I recommend this purchase Fast shipping
A***a –
Excellent basket for storing things. I’m buying it for the second time. Happy.
M***c –
good
Customer –
Fast delivery, good quality. Looks the same as on the store’s photo. I can highly recommend seller
I***a –
Much bigger than expected. Perfect and looks good quality
Customer –
fairly big. using it to store diaper packs.
C***z –
Very nice
Z***a –
Very nice, good quality
Customer –
the metal part of the box came little bit bent, but it was possible to fix it.
A***a –
Fully corresponds to the description
M***a –
really cute basket! Durable material
D***v –
It’s okay.
C***g –
Perfect! Very good material, measurements and quality as described. I loved them!
F***o –
The basket was 2 months before Krasnoyarsk. the picture corresponds to the description, the quality is good.
Customer –
The basket is excellent, durable, stays in its original shape
Customer –
dear store; i received today July 6th , i am happy with the product. Thank you.
W***w –
Like pictured
S***o –
Love it
I***a –
The basket came all in Mold, raw, and stains. Opened the dispute, the money returned. And so, the picture corresponds, everything liked.
W***M –
Parfait
V***v –
Artigo como na discrição. Estou satisfeita com os cestos para arrumação de brinquedos.
I***r –
Basket as in the photo!! cool! Delivery just over a month
A***k –
Very good product quality. Fast Delivery
V***v –
The box is cool, i really like it! I will order more)
C***d –
Complies with the description received very quickly
R***l –
very good product I recommend
Customer –
Superrrrrr calitatea foarte Repede ajuns produsul mulţumită, recomand
A***. –
Box very nice, fit perfectly for rack. Well made
C***a –
As in the description. Quality liked
Customer –
Very nice. Perfect for storing toys.
M***a –
.
S*** –
Thanks. It was just as in picture. I recommend it. Came on time.
A***a –
The basket arrived quickly. Quality is excellent!
S***n –
perfect! I recommend this store!
C***z –
Es tal como en la foto. El material es bueno y fuerte. Las medidas son las que se describen. Muy contenta con esta cesta.
V***y –
отличная штучка, очень вместительна, прочная, рекомендую!!!!!
B***i –
good received on the expected time and good condition
R***r –
Very good basket for toys. Large and roomy. I am happy with the purchase, I will order more. Thanks to the store.
A***a –
Excellent baskets!!! I ordered the second, the first basket for more than a year and it is in excellent condition
B***r –
The request came before the scheduled and is exactly as the pictures show. The basket is firm and perfect for organizing clothes and objects. Thank you!!
V***c –
Great Great quality
N***n –
Good quality
I***e –
Super beautiful
Customer –
I really liked the basket, roomy, dense. For children’s toys is excellent
S***B –
Great product, looks as good in real life as in the pictures
L***a –
Super mignon
S***d –
As shown in the picture!
A***N –
betterthan pics..good print and material
B***r –
Everything worked with delivery to Brazil, took about 1 month.
S***r –
Great basket, very fast shipping. thank you!
Customer –
Nice basket. Exactly as in the photo. No smell. Happy with the purchase. Thank you
C***c –
L exactly so as the picture, I am happy with it!
U***r –
I These are so cute and work great in my laundry cubes
E***o –
Thank you!
V***O –
Excellent quality. As pictured. No smell. Fast shipping. Recommended. Will buy more.
D***a –
Хорошее качество,но думала будет побольше размер будет