Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of buyshop24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***k –
Спасибо все соответствует описанию и очень быстрая доставка до татарии за одну неделю
R***r –
I was waiting for these owls, they are lovely)! The order took 5 weeks. The product is happy) the store put a gift, a Christmas tree toy, thank you)
I***a –
Lovely looking rattles. I hoped they will come DIY for me to do them, instead they are already ready to hang on the support, which you have to order separately.
N***o –
The wife is delighted. Cute owls.
D***d –
Very pretty figurines, be careful because it is not the complete mobile
Customer –
The dolls made of beautiful and lovely. Rope it takes to invite the mechanism individually. No clear
Customer –
Excellent
I***y –
Book the arm individually. Tailor made well ונראה good
Y***N –
Very good quality, prefabricated, all included.
J***n –
Quality goods, everything is sewn very neatly. I advise)
K***a –
Very very long shipping
K***a –
Perfect and nice
E***a –
Recommend. Product carefully made, very fast shipment.
A***t –
Perfect I still have to sew and ride it but very nice and with music
A***a –
Super
M***v –
Month and week to Astana! Everything is fine, the product is satisfied, the store is recommended!
C***k –
The parcel came in 20 days to Peter. All as in the photo.
R***a –
Delivered quickly, everything is in excellent condition, does not smell
F***o –
Everything as described. I had bought the owls thinking it was all coming together. The store immediately spoke to me to explain that the support was coming apart
R***r –
Delivery to Moscow within 1,5 months. Quality is satisfied
A***e –
Fast deliver, good quality. One melody.
M***b –
love it
J***a –
Before Moscow, the order was about a month. Toys are so cool! Milot is off scale))) the quality is excellent. The colors are bright. I ordered already ready. The daughter also liked) the store put a new year’s presentation. Very nice! Thank you! I recommend the seller and the goods.
D***a –
The Owls are sewn neatly, cute. It’s a pity, the factory is not enough for a long time
J***s –
Delivery to Riga a month and a half, in the kit there are even needles (pleasantly surprised) the color of the bracket slightly gives purple but it’s not critical. Music is quite loud, everything works, I recommend! Also the store put a gift, it was nice, thank you :))
G***z –
товар пришел через 4 месяца до Хабаровска, к продавцу претензий нет,отправил сразу,поэтому 5 звезд,на сообщения отвечает сразу,доставка подвела из-за COVID-19,но думаю сейчас уже наладили доставку,можно смело заказывать.
A***u –
Paint on toys should be brighter, in general not bad.
S***s –
I thought the toys would be on the bracket and they just on the threads. Now we have to figure out where to tie. Here.
M***h –
Super
R***a –
I arrive in perfect condition, disassembled. All the pieces fit well and the Melodia is very pretty
A***a –
I liked everything, the delivery is fast, the store put a small New Year’s gift) now I will sew, as I collect everything, I will add a review
Y***e –
I bought the option to put together, the package came very well packed and with all the accessories to put it together, I loved it.
M***y –
Everthing is ok
A***a –
Everything came safe and sound! Thank You
R***r –
Made qualitatively, neatly, the design is reliable, the music box plays for a long time, you can put it on a pause, the volume is the most. The parcel was 2 weeks. I advise you very much.
K***a –
Ordered 16.06. Got 07.07. Everything is in place, everything is whole. Only one foot is missing from the owl. But it is not so noticeable.
O***k –
Ok
M***v –
Toys took ready, quality satisfied.
E***a –
Good product, I liked
K***e –
Gana greit pristate viskas puiku
K***a –
Очень классная штука. Все как на картинке. Запаха нет, музыка приятная, сшито аккуратно. Мне нравится, рекомендую)
S***v –
-The set comes without a mobile //, it is ordered separately. Ordered 17.08-18.09 received in moscow toys about cm10 no more, soft pleasant to the touch and do not smell. Ordered for 594 rubles in ready form.
R***h –
Very nice
N***G –
I ordered a ready set, all the products are well sewn. Bracket need to buy separately. The store sent quickly, delivery to Ufa 2 weeks. Put as a gift a Christmas tree toy made of wood
R***r –
Great.
Y***a –
It came in 14 days! Everything is fine. Nothing’s broken. Even New Year’s gift put)) Thank you very much!!!
Customer –
I liked everything, special thanks for the gift, nice!
N***a –
As in the description. On the round/Oval Crib mounting is not very suitable, but kind of keeps it normal. Flood the mechanism and plays the melody (one), the toys rotate about 2-3 minutes maximum.
Z***z –
Everything is beautiful only goes without kronstaine only owushki, a cloud… I probably did not look carefully… But the Owls are good in quality
L***a –
Everything is fine as in the description, but for a very long time waited more than a month
L***a –
Everything is fine as in the description, but very long waited more than 30 days
A***v –
5 star store. Thanks!
Y***a –
Everything came on time. Until they were attached to the crib. Looks neat
E***o –
Not a bad mobile
E***o –
Funny
Y***o –
The edges are a little pricked, as in the picture, have not yet hung, as a gift the store put a new year’s Star
M***n –
I’m delighted! All the way I wanted
V***. –
Great mobile. The music is pleasant, the colors are beautiful. Like everything in the set
N***a –
Замечательный набор. Заказала полный комплект с доставкой из России пришло в Краснодар за полторы недели!!! Очень довольна покупкой. Всё работает. Блок на одну мелодию, заводной(но выключается переключателем). Стоит своих денег! Фото прикреплю чуть позже.
O***e –
Vey nice
E***a –
The quality of the toys is good. The music mobile eats, I’ll try to change the batteries, the delivery is fast!
C***c –
The package came quickly, dissolved. The quality is excellent as the picture, packed in special air shockproof packaging. All the whole, not mint.
L***e –
Good
R***r –
Sheila herself .. I really like it. Thank you very much!!! As a gift put a Christmas tree toy❤️ Nice
Customer –
very good.
Customer –
It’s very nice. The store included a Christmas ornament but the product only arrived after Christmas. Shipping was not slow but customs clearance has been eternal which does not depend on the seller.
B***n –
Bracket is not included
A***v –
It came in a month and a half. The plant works. Everything is fine. My daughter likes it. But the cat is up to something))
R***r –
All Super in Moscow region order came in 10 days, the goods are good odorless
N***G –
The bracket was packed well, all the items are in place, collect easily, works. The store sent quickly, before UFA came about 2 weeks. I am happy with the purchase, I recommend the seller. As a gift put a wooden Christmas tree toy
A***a –
It’s okay.
A***v –
Agon
O***a –
Toys are funny, put another gift, trifle, but nice. thank you.
G***g –
Mobile’s cute. The quality of the cost does not correspond, I ocknize it twice as much, TC here only plastic, cross-linked toys and a music unit that needs to be constantly started and played for a couple of minutes, even no torsion mode without sound. Delivery is fast, only 4 days (ordered from Russia).
E***a –
It matches the web. I got it wrong because I thought it came with the plastic stand. Only the dolls came.
V***v –
The parcel went, ran, drove, flew about 3 weeks. Quality is good to my wife very much. So order from this store. I advise this seller and recommend this store.
A***a –
Beautiful! Everything works. Delivery by courier 10 days
I***e –
Very beautiful!!!
K***m –
Very satisfied with the purchase, took a mobile in the kit, I advise everyone
A***a –
Very cute pendant
Customer –
perfect
M***a –
The goods came quickly, the only negative, is that the holder needs to be ordered separately, it is not immediately clear. Thanks to the store for the gift-New Year’s toy on the Christmas tree!
N***a –
Bought a set consisting of a bracket and ready-made toys. The description is very accurate, all as the picture. Everything is excellent in quality. The mobile is spinning, playing music. Mechanical Factory, batteries do not need. After washing look perfect. Very pleasant to the touch. Music doesn’t piss off. Nizhny Novgorod arrived very quickly. Weeks in two. The courier brought the parcel home. Seller recommend!!!!!!
K***v –
The product is excellent, thank you so much. Recommend this product and this store
O***a –
Everything corresponds to the description and photo. Shipping fast
T***g –
It’s so cute
Customer –
Not very suitable fastening to my crib-often falls. Only therefore I put 4. but everything works, the product itself is in order.
A***v –
Great! Before UFA a month. Quality is good
L***a –
Everything came whole, the mechanism works, the music plays. Packed all very well, thanks to the store. Tracked to the house
E***a –
Ordered together with the bracket, everything works) thanks)
E***a –
pretty nice ♥️
Customer –
Delivery in 10 days without damage. I chose ready toys, the owls are very cute, sewn neatly.
K***a –
Good
V***k –
Thank you to the store, everything came whole, I recommend, still sent a gift to Ng))
D***a –
Cuddly
J***s –
It’s very well sewn
D***d –
As in the description
A***a –
Everything is perfectly packed! The whole came! Thank you! And the store, and i recommend the product!!
Z***n –
Just super
L***p –
Thank you very much to the store! I got soft toys for mobile. I ordered ready-made, everything is neatly sewn, do not smell at all. I liked it very much, I’m happy, I’m waiting for a mobile)) it was less than a month. I recommend!
E***a –
Очень быстрая доставка, заказала 6.08, а 11.08 уже принёс курьер домой, все хорошо, все работает, качество соответствует
E***a –
Ordered 01.05, received 13.07. Packed All is well, it came not damaged
O***a –
Everything is sewn neatly, thank you.
Customer –
Mobile liked. Sent quickly, in Almaty in 3 weeks. The whole thing. Toys quality. Only two points: I did not find another where to change the battery and the toys themselves should be tied by myself)
I***s –
Well packed quality’s material very good tune beautiful. And thanks to the store
A***a –
Very beautiful mobile, everything came in full compliance and fast. The baby likes it very much. But the downside is that the music needs to be constantly started, I would like on the battery to turn on. They didn’t predict it themselves.
V***o –
I liked it very much, I ordered not a ready set, I sewn it myself, all the details, threads and needles are there. To order such about 5000 cost. Went to Krasnodar about 1,5 months.
S***I –
All super nothing broken pts good packaging
A***o –
Thank you very much everything came as the picture sewn toys neatly smell no
Customer –
Carefully made, as the picture, but no one ball.
A***v –
The goods came quickly, for 3 weeks, the store put a gift to a new year’s toy. Toys odorless, everything is well assembled
A***e –
Very good
T***i –
took long probably because of Covid-19, but the store was kind and ready to help. Packed very well, can’t wait to build it!
K***n –
Хорошая вещь, хотелось бы чтобы высота была бы больше и регулировалась, ну ладно, какая есть.
S***v –
Excellent thing, very much advise, made qualitatively. Brought home
S***a –
Thank you, very good mobile, came quickly)
K***a –
Carousel very pretty.
G***m –
every thing works great. thank you
J***m –
Unfortunately was again the wrong ordered by myself again without cellphone so that but again order next time
B***r –
good
A***a –
Everything is fine, but I thought that the mobile will come in the kit
D***h –
The goods did not come, the dispute was opened, the store returned the money, thank you
Customer –
おもったよりはやくとどきました。オルゴールのきょくがなんのきょくかわからないけどもかわいいです。
A***o –
Thank you) the height will still have to be adjusted. Keep in mind that the edge of the cot should not be very wide-we did not fit, had to fasten on the side. Yes, and the more you start the melody-the faster it plays .. (that’s minus)
T***a –
Great!
P***a –
The mobile looks strong, the music box plays a melody for about two minutes. Everything is spinning, it works. I ordered from the Russian Federation and in the Moscow region the order came in four days!!! I didn’t even expect that. And I brought the courier straight to the house. Mobile without scratches and visible damage. I advise everyone
V***n –
Thank you so much!!! It came very fast and so beautiful
R***r –
Ordered fastening and toys the order came to the Moscow region for 10 days in the 1st parcel packed well. The product is happy at 100%. Everything works toys without smell sewn neatly threads do not stick out. A wooden Christmas star was attached to the order. Many thanks to the store I recommend to everyone)
V***a –
Mobile Super, the baby liked. The store put a small souvenir to the new year. Of the minuses very long delivery, ordered 11.11, promised to deliver 3.12, and the order came only 19.12
V***v –
The quality of toys is super, but I thought and the Mobile itself will be, but alas ..
D***o –
Product arrived before fexha estimated, very nice
Customer –
product as discribed, fast shipping
A***a –
Super firmly sealed! Corresponds to the picture. Everything fits perfectly and connects together. Delivery in 9 days to Omsk. I recommend
M***v –
Slightly glue protrudes, not critical. Track tracked. It came, despite the holidays, quickly.
V***a –
Looks exactly as in the description 🙂 everything is very beautiful, the attachment is good and the melody is nice 🙂
N***n –
Received in Poland in 3 weeks. 27 Gold Many unnecessary details of half one cloud was not enough. Quality is not clear. Coarse felt. Perhaps when sewing and filling will be creases. The store is not to blame that something a lot of something was not enough most likely stamped so at the factory. Thank you for sending and coming.
G***p –
Paczka szla dwa miesiące. Materiał niezbyt przyjemny, ale uważam, że adekwatny do wydanych pieniędzy.
R***o –
I charm beautiful set that can be attached to the baby’s crib, I long enough to get through the pandemic but it’s perfect.
S***s –
Everything is fine, only the delivery is long, did not communicate with the store
S***s –
Everything came, thank you, but here is the delivery long, with the store did not communicate
S***v –
Very long delivery, ordered 3.03.20 came 19.05.20
D***d –
The order came to the Lipetsk region in 5 days. Very satisfied
Customer –
Like everything corresponds to the description, hardened with a bracket and a music block, I will complement the review when I collect and place in the crib)
M*** –
Very good product I am very satisfied
A***a –
Great mobile! Beautiful, pleasant melody. Came very well packed so as not to be damaged.
*. –
Love it really nice
A***v –
Good Vistula, the baby is happy)
C***s –
Very cute, it only remains to fix them on a mobile. Comes with an adorable gift: a small wooden pendant for Christmas! Thank you!
K***n –
All Super, only shipping baaardzo long because 3 months, but important that came
G***a –
Everything came in good packaging, the goods match the photo.
A***h –
For such money Super
M***m –
Very nice little subject to put on the support of the music box of the cradle of the future baby