Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of buyshop24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***a –
Great product, easy to stick, fully recomend it! Thank you!
T***s –
Very beautiful very big
H***r –
It is a very good product, it sticks easily and the delivery is really fast, less than a week, I really recommend this store
I***a –
The parcel came for 3 weeks. All as in the picture. I recommend the child is happy
P***z –
Overall great for the price you have, it sticks very well on the wall. As the finite paper shows the imperfections of the wall. Still very happy. You can’t ask for more!
N***z –
The drawing is the same, but it comes in parts, it comes folded a little all over the drawing, it’s just that it can be fixed.
F***a –
Lindo, como se describe y ve en las fotos
J***M –
Very good quality
S***O –
They have arrived very well packed and in perfect condition. I haven’t put them on yet.
Customer –
Beautiful stickers, easy to install! Stick it right now.
M***y –
Very satisfied! Good items! Thanx
B***a –
Just beautiful I love too much
C***c –
Good quality
E***r –
I am very happy with the result! The sticker is soft and fits well to the wall, you can even take off without a hitch in case you need to correct. Recommended only for smooth walls! The product arrived well protected in its packaging!
L***o –
Very nice! Just like the description!
F***r –
Spring sweet.. but has unfortunately on edge by the shipping some damage.
Customer –
Good vinil
A***y –
It’s beautiful! Quality is not the best. But it is of maye paper and once put it looks painted! Very nice
J***T –
Top and good quality!
Customer –
Perfect, as shown. So cute!
G***a –
Fast shipping and product equal to the photo, happy with the product but wrinkled wine in the packaging, it’s just not bad on the wall.
Customer –
It looks beautiful! And even though the stickers came rolled up, then when they hit them they stretch and there’s no wrinkle left. There’s a lot of stars coming and I got two little nubecites coming too. Good result! I ‘d buy it again. Fully recommended.
J***s –
Good quality, it looks very nice.
R***R –
You have to be patient and do it with someone else, watch out for wrinkles because once q gets stuck to the wall if you try to take off you can spoil it.
S***u –
Super
M***a –
Beautiful! We haven’t placed it yet because we’re going to paint the wall. Well protected
Customer –
I recommend this product, consistent with the photo. The placement of the stickers can be done according to the taste of each.
E***a –
Good product thank you
V***n –
Beautiful sticker, do have with 2 people be done.
N***m –
Looks good, fast delivery.
Customer –
Perfect! It has arrived in approximately 15 days
P***a –
Excellent.
S***u –
Received with acceptable delay
Customer –
Super Good product of good quality I recommend
H***s –
Soooooooo beautiful Thank you 🙂
K***a –
The sticker is beautiful, but with marriage. Mo reached in a month.
S***r –
Happy
Customer –
Alles wie beschrieben . Immer wieder gerne
A***a –
Perfect, they look very nice.
R***a –
Order received in 15dias
P***r –
beautiful
S***i –
I loved it, very good quality and it sticks very well
A***n –
Just like in the picture, it looks beautiful!
A***D –
Super waaaw
P***r –
The stickers stay good sitting on a dyed wall. Called a job to with 2 people to do.
F***j –
Received quickly, very well packaged. I took the largest size so the clouds and the moon are big too and I also took a small size so the size of the cloud is a medium size. In my photos I used the size 157cm. Sticks very well
E***z –
As described. Fast shipping (it has arrived in 12 days, to Spain).
A***c –
thank you sooo much perfect
I***i –
The product was exactly like the photo. Really beautiful. But the problem is that the cloud keeps falling and it s not sticking back like it was. It is tearing apart even if I try to handle it gently.
I***r –
It’s very nice, and it looks great in our peque’s room.
C***s –
Very good quality and was packed really nicely. Came just like whats on the ad. Very satisfied!
S***o –
Although the sticker came in something wrinkled and didn’t hit anything right
Customer –
As seen in the image, it is beautiful and good quality, the sticker is not transparent or thin, I highly recommend
E***g –
Lovely stickers. Meet the expectations. So much smaller than the sizes that online stood. Looked at first sight cheap junk from but on the wall is the really very beautiful.
F***r –
The purchased product represents well bought, and it is very nice. Delivery has been quick. The only inagreement that has arrived the vinyl folded and wrinkled from the Tranport.
Customer –
Conform to the image
L***r –
Creased, for anything is not suitable 🙁
P***e –
nice product very soon delivery
S***z –
It’s very nice, it’s peciiso in my daughter’s room.
R***T –
It took A long time to get here longer than the store told me and pogram. I don’t recommend. bad shipping organization. very discontent
Customer –
More than perfect! I was looking forward! It was a too large for the black part, so i edited it.
E***n –
Very beautiful!!!
J***o –
Good price and looks great. Do not worry about the wrinkles you may have when you arrive, when you get very smooth. With a little paciencai it’s perfect. In some comment I ‘ve read it doesn’t hit well, in my case, everything is perfect to the first.
Customer –
I just put it on, hook it up tight and you can take it out if you need to correct it. That’s right, the big cloud breaks easily by unlocking it from the sheet on which it comes, very careful. The only paste is the color, here it looks like a pastel gray, loose and no, it’s actually a strong Gray. It took a little longer than the date listed but no problem.
L***i –
All As description, very beautiful The end result. Very satisfied, also good speed. Shop recommended