Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of buyshop24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***d –
Note this is not 100 cotton, so it is better to take for the winter, there is no feeling of coolness. The sheet is excellent and big, when washing does not shed, it went a little less than a month to Moscow, the tracker was not always tracked.
L***n –
Not received
M***a –
We liked the kit very much.
U***a –
All as in the picture, the quality is excellent
G***g –
Super. I’ll buy more
D***n –
Curvo sewn. The size of the pillowcases 45 X75 thought would not be critical for the pillow 50 X70, but looks bad like a tube. Synthetic material. Do not recommend. It is better to overpay 20% and take the normal in place.
K***a –
To Moscow there was a parcel only days 10. in a set of 2 pillowcases, sheets and duvet cover. There is a small smell, but I think after washing everything will be OK.
Customer –
Excellent product.
A***a –
Perfect!
B***a –
Thank you, all as in the description, thought the fabric will be tighter
Y***a –
Came quickly, the quality is super, looks like cotton, the coloring is pleasant, but the duvet cover is 1,5 by 2, and at me 2 shka, Toli I did not order correctly, or not sent correctly .. I’ll give the child on the bed, I’ll order myself again, I’ll just check with the store. To the quality of parable there.
W***a –
Fast Delivery Thank you very much
G***a –
Bed is good. Sewing quality without izyana, the fabric does not slip, as if rough. Let’s not roll. Thank the store. 1,5 months
I***k –
See the characteristics. Twins thought it was a double bed, and there was 1 pillowcase). That’s how it works.
S***r –
Very good quality linen!!! Take-will not regret
Customer –
The colors are a little more off than in the photo but the rest is as described
Customer –
Very nice and good quality. I’ll buy more!
R***r –
Conforms to the description
I***r –
Very fast delivery, quality is good, the store recommend
W***k –
Very soft and comfortable product
S***i –
Perfect.
S***z –
this is not exactly like the image it’s not a big puffy comforter it’s just the duvet cover version of it which is fine for the price
E***r –
It’s like I asked
Customer –
Nice beddings
D***i –
Very nice, and the size is right for king bed. Beautiful thank you
T***a –
It’s a pity that not cotton
N***a –
Всё супер
J***s –
Fine, good quality
O***a –
Excellent quality, nice material, everything is done well, after washing does not shed, i recommend everyone!
S***a –
Shipping fast. Not the first time I buy in this store. Fabric like and linen itself
K***e –
The underwear conforms to the description, the quality corresponds to the price.
I***a –
Usual cotton underwear. Nothing special. Sewn as I would sew myself. For such money will go.
A***o –
Not the fastest delivery. Good quality, arrived not damaged.
N***a –
The kit is beautiful. But synthetic
G***z –
The product fully corresponds to the description
H***h –
very good
R***v –
The bed is good, its money is worth, dense, will not fail. But he sent it for a long time, somewhere a month, and arrived fast, in a week
G***r –
Very good in quality and very beautiful set. the size corresponds to russian standards, except for the pillowcase 71-44the measurement of the thread seams. the advertising indicated a duvet, in my opinion it is a lure (duvet cover). and yet a good set, i liked it. store thanks!
A***v –
Bed linen is beautiful and quality, i like it. If someone is interested in, unplug on the elastic band or not. No cutting, duvet cover with zipper, after washing the linen did not shed.
E***a –
Linen is good, fit, the fabric is pleasant, odorless, delivery is fast. The star was removed for the fact that there is no good pattern on the pillows, as in the photo, as if from the remains.
E***a –
I like the quality of linen, I order the second time. But, all the same, I would like to receive a duvet cover of the size that was ordered 220×240, not 216×230!
N***z –
A little short for a 1.50 but beautiful bed
Y***s –
Good product and service
A***n –
I ordered on May 28, I received it already on June 11. Size fits. Very nice fabric to the touch. Threads did not stick out, the seams are even. Thanks store
M***o –
A good set, the fabric is pleasant, not synthetic. The color is slightly more blurred, but still beautiful. It came quickly, in the Moscow time in 3 weeks.
D***A –
Llegó muy rápido, todavía no lo he abierto y no puedo opinar al respecto de la calidad y demás.
T***a –
All like thank you
F***m –
Shipping bedding quickly dotarła to Poland very nicely secured, but przetrzymana by office customs, zamawiajcie bedding after one change because I zamówiłam in one shipment and weight exceeded two and half kilo musiałam additionally pay 60zlotych duty, bedding very pretty but wyszła me very expensively shop of course recommend bedding ślicznie sewn and quickly sent recommend
Customer –
Very nice and quality product.
N***e –
nice quality
T***a –
Very good quality and very pretty
I***i –
The order came quickly, with the producer did not communicate, as everything was in time, the track was tracked… everything suits and liked We will use it, and I advise you to take it here .. The family is happy…
S***h –
Everything is fine
E***a –
Excellent pastel underwear, I take it not the first time and still I will order, delivery fast
V***v –
Excellent quality of fabric, neat seams, threads are not stuck. Color right as the pictures. Great choice, I’ll order another. Thank you store
Customer –
OK
J***a –
Good bedding, the dimensions are: pillowcases 45*61(6 cm curl inside), sheet 230*225, duvet cover 195*225, it is zipper, pillowcase no zipper, there is a small bend inside, the sheet is pink, the duvet cover on one side is pink, on the other is gray, came in 1 month to the Rostov region, The material is nice to think a mixture of synthetic with cotton, as will lead in washing later I will rewrite! All in all I advise!
E***a –
We are very happy with this bedding set, it is very beautiful, just as shown on the pictures, it feels soft, the ordered size 220×240 is correct. We recommend this store to. Thanks for the fast shipping.
Customer –
Unusual color but beautiful
E***y –
Sensational product I loved and will ask more soft top quality satin worth the investment.
R***v –
All excellent fabric good delivery is very fast.
V***v –
Long delivery 2 months.
Customer –
Looks just gorgeous. Pleasant to the touch, i assume that there will be spools. Dimensions impress. Lightning is not very, but tolerable. I advise
M***v –
Bed is very good quality. Very happy. True in size double is not enough duvet cover and large bed sheet
A***n –
It came in a month! Track tracked! Quality is satisfied!
A***a –
Very nice 100% cotton bed sheet set ! I’m very happy with this purchase and will buy more from this store ! All seams are very well made and order came quickly to Canada ! Thank you dear seller !
M***a –
Lovely bedsheet
Customer –
Good product !
A***a –
The set is gorgeous! And color and quality (thick cotton). I bought for 1200. You can’t find that in the store. I’ll take some more. The store sent the goods very quickly, even in quarantine conditions. Shipping too at the speed of light! Exactly can not say, but like even two weeks have not passed or something about it, very fast!!!! I put 5 stars, if there was an opportunity to put 10 stars, I would put without looking!!!! I’m so excited about it! The only thing, pillowcases are small, not everyone can suit, since many pillows are large, and pillowcases are designed for small long.
I***a –
Very satisfied. Pleasant on the oschip. Fast shipping. After washing did not shed and did not lose color
S***t –
I love It! The cloth is very nice and it’s warm.
O***o –
Delivery month. I have 2 pillowcases, 1 duvet cover and 1 sheet. The sheet is big straight, I thought it would be less. Of course, 100% synthetics are felt. I can not sleep on such a bed, I took for children, they norms;))). On an amateur such material, many like. The child said “Wow what a soft and gentle.” According to the size, everything is fine, I have no complaints. Sewn well. I made linen after washing, the color did not change. The only one found a small hole in the middle of the duvet cover, sad (. I will not shoot stars. Overall good. Can order. I advise you, if you are not used to sleeping exclusively on “ikeevsky” cotton.
A***v –
Everything is here, thank you.
G***r –
The goods are good, ordered earlier
G***r –
The product is very good quality. Sorry pillowcases only 50*70
R***u –
Quality is good, after washing we will see)
Customer –
Fast delivery, the kit really liked
Customer –
Quality is excellent
O***a –
СПАСИБО! товар пришёл вовремя, описанию соответствует, ткань плотная, сшито аккуратно, брака нет. РЕКОМЕНДУЮ !
O***l –
Linen, like the last set of super Quality is excellent Before Kaluga came for a month
T***k –
Thank you, quality at 5
D***s –
thank you
S***v –
Externally, everything is good, how will behave in operation we will see, I recommend the store.
S***s –
Excellent happy with the order as it looks
Y***r –
Everything is super, I really liked the quality of linen!
O***a –
рекомендую качество шикарное
G***s –
Only today i took it from the post office, only one thing worries me… why the laundry wet came, and drops of condensate in the package!!! Until i unfolded, i will add a review. The fabric on the feel is pleasant (if not considering that it is wet)
F***k –
Very pretty
C***c –
Good quality. Fast delivery. Closure of the cover by zipper
B***a –
Everything as described beautifully textile quality/price top
G***s –
Good quality as seen in photography.
T***e –
great
F***D –
The only remark that the order was in January-February, and the parcel came in June, I didn’t expect to. The coloring really liked, fully corresponds to the description. Recommend
R***e –
The quality is really good. I received a duvet cover, a flat sheet and 2 pillow cases. However the size was incorrect. It was way too small for my double bed.
M***I –
Good Underwear
V***a –
Nice bed. Thank the store for the prompt, quickly received the order.
B***a –
This one is like a more synthetic kit, it is necessary to try and understand the feeling, but I’m afraid, what will be darkovato, as synthetic
A***a –
Very beautiful and quality bed linen!!!
E***a –
The fabric is thin, but pleasant to the touch, not rigid. after washing the color remained, did not shed. Some threads stuck out, but it’s not critical. We buy for 1600r. Happy. We will still order.
J***c –
Came for 4 months! But it was the COVID19 situation, so maybe it’s justified…
I***R –
Bed linen consists of 4 pieces. Two pillowcases, a sheet, a duvet cover. The density of the fabric is 60%, the fabric is not calico, the fabric is thin but pleasant to the touch. the seams at the corners and with a zipper are not long-dressed, they were cut off very well in my photo, the thread no. 40 to my surprise is very thin. The store is happy.
A***v –
All right.
I***r –
fast shipping thank you muduim quality
I***d –
Excellent quality I loved
H***n –
Bed excellent, only very long delivery
D***E –
Delivery to South Korea took 17 days. We are very satisfied with quality and service. Thank you.
R***r –
Everything is good delivery is fast, the size is big.
F***r –
Excellent quality I love they are exactly. As in the pictures Thank you to the store I highly recommend the product
M***a –
Very nice and good quality!
F***k –
beautiful
N***a –
Not a bad set, but it’s definitely not cotton.
D***z –
Very good! Loved! Very good quality! Thank You recommend
M***r –
just perfect, soft an nice.
M***r –
Perfect fabrics except dimensions of pillowcase different from france.
J***n –
Thank you .Lovely.
Customer –
Great underwear! I’m very happy!
V***y –
Color is different
V***n –
Nice underwear. Beautiful and quality. Thank you to the store. I’ll order another one.
E***k –
Came 21 days before Norilsk, the parcel could be tracked, the quality liked, the store did not communicate, the dimensions looked in the description everything was exactly and clear, shorter, very satisfied, I will order more 🙂
Customer –
Love the beddings but it took forever to arrive and no communication from the store.
I***a –
Linen beautiful gentle what you need and exactly as in the picture