Which size is suitable for me?
There is a size table on the Product Description page, please measure the size of your quilt, and select the ideal size.
We also provide the printed sheet to match the duvet cover set,
Yes, we do
Can I get more discount?
Sure you can share our products on social media to earn more discounts.
When will my order be shipped?
We ship your order 1-3 days.
When will the package arrive?
The packages typically arrive in 7~20 business days, not counting holidays and weekends.
Delayed logistics in Brazil, Mexico, and Chile.
The postal system in Brazil, Mexico, and Chile is usually slow. If you do not receive it within 2 weeks, please contact our customer service.
I’m not satisfied with the item. What should I do?
We will send you a refund or return the product in their original packaging with all the components.
If you’re not satisfied with our product, please contact our customer service freely, we can talk to resolve the issue.
What’s your return policy?
If there is an issue with the quality of the goods or wrong goods sent in error, then we will send a full refund; If the buyer bought the wrong goods, then he/she needs to pay the shipping charges for returning the goods, there can also be a full refund. You have 7 days to inform us about the issue with the delivered products, you shall have 30 days to return or replace the product in its original condition and packaging.
|Dislike of Goods||Buyer||No||Yes||Within 7 Days|
|The demand for color or texture exchange||Buyer||No||Yes||Within 7 Days|
|Wrong Item||Buyshop24||Yes||Yes||Within 7 Days|
|Damaged item||Buyshop24||Yes||Yes||Within 7 Days|
When will I receive a refund?
The refunds will be processed within 3-15 days by Buyshop24 upon the receipt of the items and all of its components. If you have more questions, please contact us through chat support.
What should I do if I need urgent shipping?
We can arrange express shipping for you at an additional charge. Please contact us through live chat support for more information.
We aim to deliver products to the highest level of customer satisfaction. If you are not satisfied with our products and delivery for any reason, please contact us before leaving any negative or 3-star rating. We will resolve the issue to your utmost satisfaction or else we will offer a full refund. On the contrary, If you receive the package in flawless condition and you are happy with our products, please leave us a review and 5-star rating to keep us motivated. Your feedback is valuable to us.