Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of buyshop24.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***a –
Gorgeous!!!!!!
E***n –
Love it!!!!:))))
Customer –
Very fast delivery, product consistent with the description , Super quality! I am very glad 🙂 material also very cool, żadnyh przetarć etc. Recommend!! Mega express shipping, 5 days!!!!!!
R***v –
Thanks for fast delivery. Good quality
I***o –
Just love it
A***n –
The tent is super, cool …. I advise everyone
W***r –
absolutely beautiful, the material is nice and soft and thick! I cannot wait to put it up and see my daughter’s reaction. very fast shipping to Canada less than a month! thank u store!!
F***r –
Super pretty, well finished, made very nice, quality fabric
S***i –
Very nice mosquito net. Fast delivery
W***o –
Perfeitaaaa …. Excellent material and arrived well before the expected date… With over 1 month in advance. Was to have reached 05/05 and 02/04 day arrived❤
M***e –
Good arrived but not yet installed.
K***a –
Canopy consistent with the description. Recommend
С***m –
Everything is fine!
L***u –
It’s just love at first sight
M***v –
thanks and very fast
N***a –
It’s very nice, it looks very good quality, the fabric came in nicely wrinkled so you have to iron it, but it was very nice, I am satisfied with the purchase and recommend it
Customer –
Nice tent. Came very quickly weeks 2. We enter the tent, Mount and bezel that you need to insert. No photo yet. How to hang
I***r –
Love
L***a –
So nice ~ thank you 🙂
A***r –
Good canopy, the fabric is nice, sew neatly, the threads are not stuck, no smell.
T***s –
Good quality fabric including hoop and plastic belt hanging system. The belt hanging system is not very beautiful but you would possibly with a simple hook it yourself to the wall can confirm.
R***a –
Same as photo, nice decoration.
G***a –
Nizhny Novgorod arrived in 11 days. The gray color is pleasant, the fabric is cotton, the canopy is without defects.
A***a –
It’s great. But the color is gray-not quite gray, but rather gray-beige. My photo also does not convey the true color. The fabric is soft, light, pleasant. I recommend. Thank you to the store. Delivery about 2 months.
I***s –
Very good tent, children liked) stitched qualitatively, threads do not stick out. The fabric does not shine through. Product and store recommend
Z***a –
Good quality, good quality, nice to touch and color, the store and i recommend the product, the seller was constantly in touch, corresponds to the description
M***o –
The parcel was ordered in September and came in December. The store did not send her immediately and did not give information about her finding. I will never order here again and I do not advise everyone.
R***r –
The product was a month, the color is very nice. But came torn, the fabric is very thin, when the ring was inserted, it can be seen as easy to rip. Not yet hanged, but in general all the kind of norms
F***r –
Very fast shipping! Pack dotarła very quickly. Goods such as pictured! Recommend 🙂
A***k –
Firecracker! Canopy with lejącego material, firmly uszyty, beautifully the drapes. Worth every buck. Fast delivery courier 🙂
A***a –
Super quality
Y***a –
цвет действительно персиковый, но это ничего) качеством довольны, спасибо!
M***k –
Perfekt!
S***b –
great product
D***d –
I did not expect that such a good quality will come the goods. Easily washed, quickly ironed and hung. With Velcro is very convenient, but it will be hard to repaint. It took about 2 months. But the goods are good. We have a lot more expensive here. I recommend to everyone.
I***a –
very fast delivery! good quality. product as described. daughter is delighted. I recommend!
A***o –
Color is more peach than pink
E***a –
Delivered in a month, the order was tracked. The color is not the same as the picture-closer to the peach, but so even better. The quality is excellent, no smell.
P***s –
Excellent, fast shipping. Less than 3 weeks!
Customer –
Just like the picture…super
F***n –
AMAZING!!!!!!!! Quality is oh so good this products i worth every penny it makes the babys room sooooooo much cozier!!! Will be ordering more in different colour for playroom!!! Can only recommend this store! Amazing amazing amazing!!!!!
S***c –
The canopy is quality, easily washed, ironed, now we think how to attach to a children’s bunk bed…
A***a –
Very satisfied with the goods. The canopy is pleasant to the touch. Everything is done neatly. I liked it. And shipping 2,5 weeks.
B***b –
Canopy is simply chic, corresponds to the description for 100%. Very fast delivery, to Ukraine in 16 days. Thank you very much to the store! Recommend!!!)
S***h –
Great tent. Good quality, nice fabric, fast delivery. Bought for a corner-privacy in kindergarten
C***n –
Super Fast delivery. In a week. The hem have not hanged, but called out the packing taken off. Beautiful fabric and workmanship. I am satisfied.
A***a –
It came quickly, even the scheme was put with photos. Not yet unfolded, but in appearance-not bad))
R***r –
Until they had time to install the canopy, but the sensations: The fabric is pleasant to the touch, the color is beautiful (took Gray), pompons pts lovely.
Customer –
Cotton on the truth good quality, product nicely made and not stinks.
Customer –
I’m second time buying. It’s great. Thanks to the store.
Customer –
super!!!!
Customer –
My daughter is in love. Perfect.
M***r –
Amaizing, super cute!
A***a –
So great! Fast Shipping 14 Days
R***r –
The goods came quickly and without any defects. I’m happy! Thank you
T*** –
Good one! The fabric is pleasant, I do not understand a little how to fix the inner ring, because the arc is very long, but we will figure it out. Come quickly!
R***n –
Nice product, happy with the result
Customer –
Awesome very satisfied with the product
M***a –
The canopy is a beautiful, pleasant material, easy to attach. Unfortunately the dirty arrived 🙁
N***c –
Very good material, very beautiful mosquito. I reccommend this product and this store. Very fast delivery
Customer –
very well made, accurate to description, came to Croatia 20 days after ordering
M***n –
Very good quality!!! The fabric is pleasant (viscose). Pompons are cute. Clean, beautiful, neatly sewn. Very satisfied with the purchase!!!!
A***l –
Beautiful, material is good
P***n –
Very good canopy, odorless, everything is neatly done
M***n –
Love it , need to iron it but its amazing
K***a –
perfect quality
E***a –
Just wonderful <3!
D***o –
Nieprzeswirujacy lovely canopy
E***R –
Sent immediately on the day of payment, despite quarantine. Thank the store! Canopy quality, light does not pass)
R***r –
The canopy is super! Not yet hanged, but very beautiful. Recommend
E***a –
Excellent canopy) reached mo for the week of 2,5. Stretched, but not yet ironed. Be sure to add a review when we hang)
Customer –
Really same as the photo, it looks very nice, cotton, easy to install, i’m super fast.
Customer –
Canopy looked really good, the seems of the fabric are quite fragile so be carefull when you pull in the iron bar.
Customer –
Tent of very good quality, the ceiling was not drilled, glued with Velcro, while everything keeps! Very nice gray color!
I***i –
Super fast shipping! Item in excellent quality
F***i –
Bien
Customer –
This is souupper baldahin)))
P***b –
I am very glad. Daughter too. Canopy is beautiful. Recommend.
K***a –
All as expected, as in the photo
I***. –
VŠE v naprostém pořádku. Jsme power spokojeni. Příjemný materiál, after vyprání se Dobře žehlil. Určitě doporučuji!
L***n –
brilliant quality. my little girl loves it. thank you
Customer –
Very beutiful.
A***r –
Ok
R***n –
Arrival within Weekly! Excellent
D***c –
Super canopy! Exactly what I was looking for! 100% cotton material. Very cute! Fast delivery!
R***r –
For such a price the canopy looks great))
N***M –
Perfect. As in the picture. Works fine in a washing machine. A manual comes with, it is very appreciable.
N***a –
Canopy gray with bialymi finish, all comply with the description, fast delivery, recommended.
J***k –
Height is together with drawstring, same canopy has about 2 m.
B***a –
The canopy itself is very nice, but mine had some stains like from oil on some spots. I’ve found out only after washing it up and ironing, so now I cannot return the item back, but I would, if I had a chance.
Customer –
Very good quality even better than i expected!
J***j –
Very very good. Thank you!!!!!
E***o –
Excellent product thanks
N***y –
Absolutely love this product! It needed an iron after being scrunched up in the post but other than that it’s great quality, easy to put together and put up. Very happy with the purchase 🙂
C***z –
Very nice good quality.
I***i –
exactly like what I expected
O***n –
Quality good, fabric feels nice, needs ironing
T***g –
Beatiful fabric.
Customer –
ok
K***k –
Super material! Very nice the presents! Recommend!
D***h –
Fabulous. Daughter wniebowzięta Most important that the material is lejący but it is tulle that when my kociakach right would be pozaxiagany
A***a –
Fast shipment. Good quality fabric and smooth stitching without sticking threads. Corresponds to the description.
F***r –
I am very glad recommend with a clear conscience rack easy to install material not even prześwituje-pieknie wyglada. Canopy came within CA 2-3tyg
K***a –
Extra very good material
N***u –
The canopy came very quickly (18 days before Voronezh). The fabric is soft, pleasant. No defects. After washing did not deform. Not yet hung, but I will definitely add the review with photos
B***a –
My daughter is happy and I too thank you very much!
W***h –
Really like the quality and the shaping was so fast
E***a –
The canopy is excellent, there were a couple of small spots, but they are below, they are not visible. Thin, soft, pompons are even, i recommend
S***a –
Quality is good. I think it is not cotton (or mix with some synthetic). Looks perfect.
T***a –
Perfektní, Krásný materiál. Doporučuji
O***a –
Just chic, high-quality, money is worth it! Definitely recommend! Delivery month to Kaliningrad
C***i –
Send fast and look after happy with my purchase
E***z –
Perfect thank you
M***s –
It’s lighter gray than i imagined.
Z***h –
Very beautiful, the price is excellent, the fastest delivery! Advise!
A***a –
Cool, quickly came))
L***l –
Very beautiful tent, good fabric. We are delighted
Y***k –
good quality